“We are so grateful to have worked with FileBank, especially during the pandemic. It was such a relief to not have to worry about getting locked out of the files we needed when our buildings were closed. By digitizing our documents, we cleared space in our office that was overflowing with paper, and are now using that space for other things.
Every Filebank representative is extremely accommodating, kind, and knowledgeable about their products and how they could help our needs. Their professional service is complemented by their personal touch. Jeannette treats you like an extended family member, not like a customer.
Jeannette Castro was consistent and persistent in making sure our workspace was the way we wanted it. When things got chaotic in the office, it was reassuring to know that Jeannette was taking care of what needed to happen.
The FileBank facility is immaculate, from the workspaces to the storage area; everything is pristine. I would absolutely recommend FileBank to anyone!”
Takeema Rutherford, Records Manager
City of East Orange, N.J.
“We have been pleased with the responsiveness and professionalism of the operation at FileBank. We now have over 2000 files in storage and have been impressed with theefficiency of retrieval of information when I need it. FileBank continues to superbly handle our archiving and storage needs. Weare very happy with their prompt service and outstanding commitment and look forward to continued business together.”
Marissa C. McKenzie, Human Resources Manager
East Orange School District, N.J.
“Utilizing FileBank for off-site data storage allowed us to expand and use the added space for needed teacher conference rooms, not to mention the added sense of relief that all of our critical data was safe from fires, floods, power failures, theft and unauthorized access.”
Melissa Simmons, Business Administrator
Harrington Park School District, N.J.
”Millburn Township contracted with FileBank in 2014 for assistance with records management for town hall records and we are all very pleased with their services. The staff at FileBank is always reachable, diligent, professional and open to new ideas on how best to satisfy our needs as a municipality. Records management is a huge task for Municipal Clerks Offices and with our limited resources FileBank has been exactly what we were looking. FileBank has stored, identified, inventoried and properly purged records for the township and I would recommend their services.”
Christine Gatti, RMC, CMR, Township Clerk
Millburn Township, N.J.
“FileBank has saved us thousands of hours in employee time. By helping us organize and review records online, instead of physically storing and retrieving documents, our integration of FileBank has allowed us to expand our offices, hire for strategic new positions, and make our processes far more efficient.”
Homere Breton, Executive Legal Assistant
Newark Board of Education, N.J.
“Our move toward cloud-based technology was triggered, in part, by Hurricane Sandy…We now manage more than 4,800 files using FileBank’s V-Cabinet. The electronic document management system has reduced the time it takes our staff to find files and has streamlined our in-house operations.”
Nicholas Sacco
North Bergen Township Mayor
“The Nutley Board of Education engaged the services of FileBank, Inc., to convert microfilm and microfiche files. Their service was highly satisfactory and provided as scheduled. FileBank successfully worked with our Guidance Department to complete the project.”
Karen A. Yeamans, Business Administrator/Board Secretary
Nutley Board of Education, N.J.
“FileBank has always provided necessary training and we receive professional and courteous assistance from the entire staff. They consistently make themselves accessible to any inquiry or issue at hand. They show pride in working with our district and attempt to be proactive whenever possible.”
Mark J. Delcher, Director of Human Resources
Pleasantville School District, N.J.
“FileBank provides an efficient, user-friendly system that has been instrumental in modernizing our office. We can safely store records off-site, free up space for active records, while easily retrieving archived records when needed.”
Sandra Martin, RMC, CMR, Municipal Clerk/Registrar
Borough of Seaside Park, N.J.
“There is something to be said for the force of personality and careful attention to detail that Greg brings to the business that makes it feel more like a personal relationship than a business relationship. That is what has served the MET well over the last 30 years.”
“Greg and FileBank’s attention to detail, with respect to safety of the physical environment, fire suppression, lighting, health and well-being of the staff, really stands out compared to other vendors. It gives us comfort, especially when we have so many valuable assets stored at FileBank.”
“We wrote initial terms and conditions with FileBank and the MET in the 1990s and we just keep re-upping that same contract because we have nothing to worry about. We know we have Greg looking out for our stuff and Greg trusts that we are going to pay on time — nothing has changed. It has been an overwhelmingly positive experience. The level of service, accessibility, and availability is unparalleled. The service we receive is far beyond what is in our contract.”
“It is remarkable that Greg knows how I take my coffee, he has it ready for me every time I come out there.”
Jeff Mace, Director of Production Operations
The Metropolitan Opera, N.Y.