Yashira Santiago
Operations Manager

As Operations Manager at FileBank, Inc., since January 2007, Yashira brings expertise in document management and imaging software systems and experience in handling medical records. She trains personnel and manages a team of 25 employees while simultaneously coordinating multiple projects with K-12 schools, municipalities, and the federal government to ensure adherence to proper industry methods, best practices, and legal guidelines. Yashira works with FileBank’s I.T. Department to validate new equipment used on document imaging software services and schedules pre-training for all departments in required methodologies to ensure compliance with local, state, and federal rules and regulations. She ensures that all work is performed accurately and based on project deadlines. She travels to client sites in the tri-state area to perform FileBank’s organizing services, relocating client files to new locations, and ensuring the use of proper packaging methods.

Yashira’s additional responsibilities include inputting container information to our Electronic Records Management System for appropriate trackability, testing equipment to ensure compliance, analyzing data, and providing recommendations that result in adopting new, cost-saving equipment and methods. She trains new personnel in proper container identification and adequate data entry methodology, document preparation, scanning, and quality control.

She attended Sanford Brown Institute and has a degree as a Medical Assistant. Yashira also offers a Certificate in Medical Assistant Externship and Cardiology.

Yashira resides in Bloomfield, New Jersey.

Save What Matters

Secure Encrypted Private Cloud, Automated Indexing of all Documents, ​Electronic Content Management System and Automatic Secure Daily Backup.

Ready to Talk?